Divi Open Graph

Privacy Policy

Last Updated: November 11, 2025

Welcome to Divi Open Graph ("we," "our," "us"). This Privacy Policy applies to customers who purchase our WordPress plugin, Divi Open Graph (the "Plugin"), through the Elegant Themes Marketplace.

We are committed to protecting your privacy. This policy explains how we, as a "Creator" on the marketplace, receive, use, and safeguard the personal information provided to us by Elegant Themes.

Please read this privacy policy carefully. By purchasing and using the Plugin, you agree to the terms of this policy.

1. Our Role as a Data Controller

When you purchase our Plugin from the Elegant Themes Marketplace, Elegant Themes, Inc. is the primary data collector and "seller of record." They will collect your personal information (such as your name, email address, and payment details) to process your transaction.

As part of your purchase, Elegant Themes provides us with certain personal information so we can fulfill our obligations to you. We act as an independent "data controller" for the information we receive.

2. Information We Receive from Elegant Themes

When you purchase our Plugin from the Divi Marketplace, Elegant Themes handles the entire transaction, including payment processing and billing support. As the product author, we are responsible for providing you with product support and updates.

We may receive your contact information and inquiry details when you reach out for support through the official Support tab on the product page. This allows us to assist you effectively.

3. Information You May Provide to Us Directly

We may also collect personal information that you voluntarily provide to us when you:

  • Contact us directly for technical support (e.g., via email or a support form).
  • Create an account on our own website (if applicable) for support.
  • Subscribe to our newsletter or other marketing communications.

4. How We Use Your Information

We use the information we receive for the following legitimate purposes:

  • To Provide Updates: To provide you with automatic updates for the Plugin.
  • To Provide Support: To verify your purchase and provide you with technical support.
  • To Send Marketing (With Consent): To send you updates, security alerts, and promotional offers only with your explicit, opt-in consent. You will not be added to any marketing list automatically, in compliance with Elegant Themes policy.
  • To Improve Our Products: To analyze usage and trends to improve our Plugin.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with trusted third-party vendors only when necessary to provide our services to you, such as:

  • Support Desk Software: To manage our support tickets.
  • Email Service Providers: (e.g., Mailchimp) to send newsletters you have consented to receive.

These third parties are obligated to protect your information.

6. Data Rights (GDPR/CCPA)

You have rights over your personal data. You may contact Elegant Themes to exercise your rights over the data they hold through this form.

For the data we hold (as described in Sections 2 and 3), you have the right to access, rectify, or erase that data. Please contact us to make such a request.

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us.